Bringing the light of Christ into communities

Provide feedback or lodge an appeal

Churches of Christ Housing Services is committed to providing high quality service to clients.

To achieve this, client feedback is required.

Feedback can include suggestions, compliments and complaints about a particular service, experience or event.

Clients should also be aware of their right to have decisions reviewed if they disagree or think the decision is unfair.

For further information about providing feedback or lodging and appeal, please download our Feedback, Complaints and Appeals brochure, by clicking here.

To provide a suggestion, compliment or complaint, or to lodge an appeal, please complete the form below.

 

Your name*

Relationship to service*
TenantApplicantOther:

Address*

Phone*

Your email*

I want to (please tick)*
Give a complimentMake a suggestionMake a complaint about my neighbourMake a complaint about the serviceRequest an appealOther

Do you wish for this to be treated confidentially?*
YesNo

Do you require an interpreter?
YesNo

If you require an interpreter, which language?

Details (Detail your concern, issue, suggestion or complaint etc.)

Please say what happened, when it happened and who was involved.

Complaints and appeals only

What have you done to resolve this matter? (Please tell us about any conversations, correspondence, visits or meetings)

How is this matter affecting you?

What is the urgency of this matter?

What do you believe is the most fair and appropriate outcome for this matter?

I confirm that I have read Churches of Christ Care Housing Services’ Feedback and Appeals Brochure and understand the process that will be undertaken to address any concerns raised.*

*Required field

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For information on a specific community program contact us